Shipping policy
At Victor Gallery, we are committed to ensuring that your purchases are shipped safely, quickly, and with the utmost care. Here is everything you need to know about our shipping policy:
Shipping Methods
We use reliable carriers to ship your items, including FedEx, UPS, and USPS. Shipping rates are calculated based on the weight, dimensions, and destination of your order. We offer both standard and expedited shipping options.
Shipping Times
We strive to process and ship all orders within 1-3 business days. Once your order has shipped, you will receive a confirmation email with tracking information. Standard shipping times typically range from 3-7 business days, while expedited shipping times vary depending on the shipping method selected.
Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We offer free standard shipping on orders over $500 within the United States. Please note that additional fees may apply for oversized or international orders.
International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to additional customs fees and taxes, which are the responsibility of the customer.
Returns
If you receive a damaged or defective item, please contact us at info@victorgallery.com within 7 days of receiving your order to arrange for a return or exchange. Please include your order number and a photo of the damage or defect.
If you have any questions about our shipping policy, please do not hesitate to contact us at info@victorgallery.com.